Last updated: February 2025
When you create an account, we collect your name, email address, and business information. When you connect third-party services (such as Google Business Profile, Facebook, Xero, Stripe, or calendar services), we receive and store authentication tokens and basic account information from those services. We also collect data you import or create within Launchpad, including contacts, properties, campaigns, and communications.
We use your information to:
When you connect a third-party service, we request only the permissions necessary to provide the features you've enabled. Access tokens are encrypted at rest using AES-256-GCM encryption. You can disconnect any integration at any time from your Settings page, which revokes our access and deletes stored tokens. Each third-party service has its own privacy policy that governs how they handle your data.
Your data is stored securely using Supabase (hosted on AWS) with row-level security policies ensuring that you can only access your own organisation's data. All authentication tokens for connected services are encrypted before storage. All data is transmitted over HTTPS. We do not sell, rent, or share your personal data with third parties for their marketing purposes.
Launchpad uses AI services (such as OpenAI) to power features like the assistant, content generation, and smart suggestions. When you use these features, relevant data may be sent to AI providers for processing. We do not use your data to train AI models. AI providers process data according to their own data processing agreements and privacy policies.
You have the right to:
We use essential cookies for authentication and session management. We use a temporary HttpOnly cookie during OAuth flows to prevent cross-site request forgery. We do not use tracking or advertising cookies.
We may update this policy from time to time. We will notify you of significant changes by email or through a notice in the application. Your continued use of Launchpad after changes take effect constitutes acceptance of the updated policy.
If you have questions about this privacy policy or how we handle your data, please contact us at privacy@launchpad.co.